Blog

Virtual Visits for COVID-19

Door County Medical Center is currently providing online Virtual Visits with one of their clinicians for people that have COVID-19 symptoms, or that have been diagnosed with COVID-19. COVID-19 is a serious illness caused by the coronavirus SARS-CoV-2. Common symptoms include:

  • Fever or Chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Symptoms generally appear between 2 to 14 days after exposure and not all people will have the same combination of symptoms.

Scheduling a Virtual Visit

Scheduling a Virtual Visit is easy, requires just a few steps, and only takes a couple of minutes.

  • Step 1: The Patient Portal. First, sign in to Door County Medical Center’s patient portal, which can be accessed by clicking here.
  • Step 2: Schedule the Virtual Visit. On the homepage of your patient portal, click on the appointment icon (also called a “tile”) that appears on your computer or mobile device screen. This will take you to a new screen that gives you two options: “appointment request” or “Virtual Visit for COVID-19”—select Virtual Visit.
  • Step 3: Select your Provider. Once you’ve selected Virtual Visit, you will be taken to a screen with the names of health care providers that can perform Virtual Visits. Choose from the list of provider names that appear.
  • Step 4: Set a Date and Time. After you have selected a provider, their available appointment times will appear below their name. Select an available day and time that will be convenient for you, then select whether it will be a pediatric screening (17 and under) or adult screening (18 and over). Once you have provided a phone number where you can be reached, you will be taken to a confirmation page.
  • Step 5: Fill out the COVID-19 Questionnaire. Once your appointment has been confirmed, you will be asked to first fill out a COVID-19 screening questionnaire, which asks you about your symptoms, and second, to sign a “consent to treat” form.
  • Step 6: Check in for your Appointment.  On the day of your Virtual Visit appointment, go to your patient portal homepage and click on the “check in” button. Next, you will be asked to update your personal information and sign the “consent to treat” form if you haven’t already. Once the consent form has been signed, click on “start visit” at the bottom right-hand corner of that same page.

Once you have started your visit, your health care provider will appear on the screen (in a manner similar to other video apps like Apple’s FaceTime) and you will be able to discuss your symptoms, as well as next steps, and treatment. If your provider suspects you may have COVID-19, you will be directed to call the COVID-19 hotline and set up an appointment over the phone to be tested for the SARS-CoV-2 coronavirus at DCMC’s drive-thru testing site.

Virtual Visits are not just for screening.

DCMC’s Virtual Visits are not only for screening for COVID-19 symptoms. If you have tested positive for SARS-CoV-2 and have developed COVID-19, you can continue to meet with a health care practitioner virtually to discuss how you are feeling, and how your symptoms are progressing.  “So, we set up Virtual Visits for people who would want a deeper, more in-depth conversation with a clinician. If they have concerns about their symptoms, they might want to have an actual face-to-face visit with a provider” says Jodi Hibbard, Chief Clinical Officer at DCMC.  Undeniably, Kelly Jorgenson, RN Supervisor of Primary Care at DCMC notes that, “Most of our Virtual Visits have been patients who have already tested positive and feel they are not getting better.” She adds, “We’ve even had situations where the patient has become quite sick and their spouse provides the needed input. This has been really nice since the hospital is currently limiting visitors. Virtual Visits allow people to be together—they allow for direct communication between the clinician and family members.”

If you, a family member, or someone you know, may be developing symptoms of, or has already been diagnosed with, COVID-19, please consider setting up a Virtual Visit with one of Door County Medical Center’s health care providers through the patient portal. If you have not used the patient portal before, clicking here will take you to DCMC’s video tutorial, which covers creating a new account. Additional video tutorials for setting up appointments or for checking in to your appointment via computer or mobile device can be found on the patient portal homepage: https://www.dcmedical.org/patient-portal. Virtual Visits will be available through July 1st.

The COVID-19 screening hotline number is: 1-920-746-3700.  It is available 7 days a week between 8AM and 4:30PM. For times outside of those hours, please call Prevea After Hours at 920-405-1415.

Search our blog

Popular Tags

3D Mammography   75   75th   acid reflux   addiction   adrc   advance directive   Affective   alcohol   Algoma   Algoma Community Wellness Center   als   alzheimer's disease   Ambassador   American College of Healthcare Executives   Angel Ball   anniversary   antibody treatment   anti-bullying   apnea   art   art for health   art gallery   arthritis   athlete   athletic edge camp   athletic trainer   Auxiliary   award   awards   Awareness   back   behavioral health   bill   bone marrow transplant   Bravo   Breast Cancer Awareness Month   breast cancer prevention   breastfeeding   Brian   brussels sprout slaw   Burkitt Leukemia   C.H.I.P.   cancer   cardiac   cardiopulmonary services   care manager   cataracts   catholic   catholic sisters   Celebrate Community   celebration   center   Centers for Medicare & Medicaid Services   ceremony   certification   childcare   children   CHNA   cold flu prevention   colon cancer   colonoscopy   community   community health   Community outreach   Coronavirus   COVID 19   COVID-19 booster   COVID-19 vaccine   critical access hospital   CT scanner   cyberbullying   da Vinci robot   da Vinci Surgical System   daisy award   Daylight Savings Time   DCMC   DCMC Auxiliary   DCMC staff   dementia   dental clinic   dentist   depot   depression   dermatology   diabetes   diagnostic imaging   Diana Wallace   diet   directcare   Disorder   dogs   Domestic Violence Awareness   donate   donor   Door County   Door County CARES   door county half marathon   Door County Meals Cooperative   door county schools   Door County Triathlon   Door County YMCA   Door Healthy Weight Center   Door Orthopedic Center   Dr. Daniel Tomaszewski   Dr. Elizabeth Gaida   Dr. Mark Jordan   Dr. Michael St. Jean   Dr. Reisner   Dr. Rory Johnson   Dr. Shaun Melarvie   drive-through clinic   e-cigs   economic impact   economy   Edge 3D   Education   emergency department   employee art   employment   environment   environmental stewardship   exercise   eye surgery   fair   Family   family medicine   family practice   farmer's market   first responders   fitness   five   five star hospital   Florence Nightingale   flu   foot   foot pain   Foundation   fundraiser   gallery   gardening   general surgery   Gerald   GERD   gynecological procedures   handwashing   happy holidays   head   health   health insurance   health tips   healthcare   healthcare career   healthcare leader   healthcare leaders   healthy eating   heart   heart healthy   heart-attack   heartburn   Heartburn and Reflux Center   Help Our Heroes   hernia   hernia screening   hip replacement   history   HOPELINE   hospice   hospital   House and Garden Walk   HPV   Human Kindness Project   immunization   infant   insomnia   insurance workshop   international overdose awareness day   internships   job   job openings   jody boes   joint replacement   June   kelsie ladick   kids   Kids' health   kim   knee replacement   Lab Drive-Thru   LEAP   lice   life   LifeAssist   living will   luke spude   lyme disease   mammography   marinara sauce   medical services   medication   memory   memory clinic   memory loss   men's health   men's health month   mental health   mental illness   milk   ministry   ministry fund   mission and values   MRI   National Donate Life Month   national heath decisions day   national hospital week   National Nurses Week   National Organ Donation Day   National Women’s History Month   navigator   New Year   newborn   news   no surprise act   non-profits   North Shore Medical Clinic   Northeast Wisconsin Technical College   novel coronavirus   nurse   nursing   nursing excellence   nursing program   nutrition   nwtc   obesity   OB-GYN   open house   ophthalmologist   opioid   OPSU   organ   organ donor   orthopedics   outpatient surgery   outreach   pap test   patient   patient care   patient financial services   Patti Balestrieri   Paula Hobart   pediatrics   pelvic health   pets   physical activity   physical therapy   plastic surgery   podiatrist   post exercise tips   PRC   Prevea   prevention   primary care   Providers   race   recipe   recovery   recruitment   reflux   rehab services   resolutions   respiratory illness   robotic surgery   rotator cuff repair   RSV   running   rural   rural healthcare   SAAM   SAD   safe haven   scholarship   scholarships   school   School Nursing   Seasonal   senior life solutions   senior therapy   Seniors   services   sexual assault   Sexual Assault Nurse Examiner   Shop and Dine Day   Sister Bay   Sister Bay Clinic   skilled nursing   skilled nursing facility   skin cancer   Sleep   sleep disorder   sleep lab   smoking   snf   social justice   sparc   specialty providers   sports   sports medicine   sports training   St. Francis   star   state-of-the-art   Stephens   stroke patients   studer group   suicide awareness   suicide awareness month   suicide prevention   summer   summer programs   sun care   surgery   sweet dreams   swiggum   technology   Teen health   Teens   telemedicine   teleNICU   telepediatrics   The Angel Ball   The Community's Garden   The Healing Project   therapy   ticks   tissue donor   to   tooth fairy   training tips   Treatment   triathlon   urgent care   vaccination   vaccinations   vaccine   vaping   virtual appontments   virtual visit   vision   vlog   volunteers   wall   Washington Island   wellness   Wendy Ulrikson   women's center   women's health   work injuries   world breastfeeding week   Worrick   wound care   years   YMCA   youth workshops