Blog

Diana Wallace: A Warm Welcome

Diana Wallace knows the first interaction a patient experiences at a provider’s office is critical. As Rehab Assistant at Door County Medical Center’s (DCMC) Rehab Services Clinic in Sister Bay at Scandia Village, Wallace’s job includes scheduling appointments, handling billing and answering the phones. “But,” she says, “the most important thing I do is invite patients into the clinic and make them as comfortable as possible.”

Many patients coming to Rehab Services are recovering from recent joint replacement or other surgery. “It’s an intense time,” she says. “They are in pain, and it’s our job to help them understand we are here to help them feel better, better than they felt before surgery.”

wallace_2407Working in a clinic was a sea change for Wallace, who had a long career as a corporate marketing executive before moving to Door County ten years ago. After starting her own interior design business in Sister Bay, she realized she needed a job that would offer health benefits, and was hired part-time at the Sister Bay Clinic. “It has been ten years. I wasn’t planning to be here this long,” she laughs.

Wallace looks forward to coming to work and likes the fact that the patients she serves are also her friends and neighbors. “We recently moved into a new state of the art space in Scandia Village’s new addition.  It’s such a pleasant and comfortable space for patients. My colleagues are great people who enjoy learning and growing.”

Since moving to the county 15 years ago, Wallace has noticed a shift in the way people regard Door County Medical Center. “People know they can get virtually every kind of care at DCMC,” she says, “including joint replacement and cancer care close to home.” When Wallace first arrived in the county, she too wondered if she would need to move away from Door County as she grew older, to access high quality care. She doesn’t think that way anymore. “I know I’ll stay here, and I’m absolutely confident I’ll get excellent care from the doctors and therapists at DCMC.”

Being part of the local health care team means a lot to Wallace. “I always get stopped in the grocery store by someone telling me they’ll see me soon at the clinic or asking about available appointments. It’s a good feeling to be connected to this community.”

For more general information about DCMC Rehab Services please call 920-746-0410.

Published 12/20/2016 12:10:23 PM
Tags: Diana Wallace, rehab services, Sister Bay

Search our blog

Popular Tags

3D Mammography   75   75th   acid reflux   addiction   adrc   advance directive   Affective   alcohol   Algoma   Algoma Community Wellness Center   als   alzheimer's disease   Ambassador   American College of Healthcare Executives   anniversary   antibody treatment   anti-bullying   apnea   art   art for health   art gallery   athletic edge camp   Auxiliary   award   awards   Awareness   back   behavioral health   bone marrow transplant   Bravo   Breast Cancer Awareness Month   breast cancer prevention   breastfeeding   Brian   brussels sprout slaw   Burkitt Leukemia   C.H.I.P.   cancer   cardiac   cardiopulmonary services   catholic   catholic sisters   Celebrate Community   center   Centers for Medicare & Medicaid Services   ceremony   certification   childcare   children   cold flu prevention   colon cancer   colonoscopy   community   community health   Community outreach   Coronavirus   COVID 19   COVID-19 vaccine   critical access hospital   CT scanner   cyberbullying   da Vinci Surgical System   Daylight Savings Time   DCMC   DCMC Auxiliary   DCMC staff   dementia   dental clinic   dentist   depot   depression   diabetes   diagnostic imaging   Diana Wallace   diet   Disorder   dogs   donate   donor   door county half marathon   Door County Meals Cooperative   door county schools   Door County YMCA   Dr. Reisner   Dr. Rory Johnson   Dr. Shaun Melarvie   e-cigs   economic impact   economy   Education   emergency department   employee art   exercise   fair   Family   family medicine   family practice   farmer's market   first responders   fitness   five   five star hospital   Florence Nightingale   Foundation   fundraiser   gallery   Gerald   GERD   handwashing   head   health   health tips   healthcare   healthcare leader   healthy eating   heart   heart healthy   heartburn   Heartburn and Reflux Center   Help Our Heroes   hernia   hernia screening   hip replacement   history   HOPELINE   hospice   hospital   House and Garden Walk   HPV   Human Kindness Project   immunization   infant   insomnia   internships   job   jody boes   joint replacement   June   kelsie ladick   kids   Kids' health   kim   knee replacement   LEAP   lice   life   living will   luke spude   lyme disease   mammography   marinara sauce   medical services   memory   memory clinic   memory loss   men's health   men's health month   mental health   mental illness   milk   ministry   ministry fund   MRI   National Donate Life Month   national heath decisions day   national hospital week   National Nurses Week   National Organ Donation Day   National Women’s History Month   navigator   New Year   newborn   news   North Shore Medical Clinic   novel coronavirus   nurse   nursing   nursing program   nutrition   nwtc   obesity   OB-GYN   OPSU   organ   organ donor   outpatient surgery   outreach   patient   patient care   Patti Balestrieri   Paula Hobart   pelvic health   pets   physical activity   physical therapy   post exercise tips   PRC   prevention   primary care   Providers   recipe   recovery   reflux   rehab services   resolutions   running   rural   rural healthcare   SAAM   SAD   scholarship   scholarships   school   School Nursing   Seasonal   senior life solutions   Seniors   services   sexual assault   Sexual Assault Nurse Examiner   Shop and Dine Day   Sister Bay   skilled nursing   skilled nursing facility   skin cancer   Sleep   sleep disorder   sleep lab   smoking   snf   social justice   sports medicine   sports training   St. Francis   star   state-of-the-art   Stephens   stroke patients   studer group   suicide awareness   suicide awareness month   suicide prevention   summer   summer programs   sun care   surgery   sweet dreams   swiggum   technology   Teen health   Teens   telemedicine   teleNICU   telepediatrics   The Angel Ball   The Community's Garden   The Healing Project   ticks   tissue donor   to   training tips   Treatment   urgent care   vaccination   vaccinations   vaccine   vaping   virtual visit   volunteers   wall   Washington Island   wellness   Wendy Ulrikson   women's center   women's health   work injuries   Worrick   years   YMCA   youth workshops