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Door County Medical Center Announces ‘Next Steps’ for Medical Services

Sturgeon Bay, WI. As Wisconsin moves forward in the midst of the COVID-19 pandemic, Door County Medical Center (DCMC) is taking steps to make health care services more accessible while maintaining safety and meeting our patients’ needs. 

The status of DCMC medical services is as follows: 

Door County medical Center Surgical Services
  • Elective Surgeries: DCMC has worked with other regional hospitals to follow specific guidelines for resuming elective procedures for our community.

  • Urgent Care and Emergency Department: Anyone needing urgent or emergency care for any health condition is welcome. DCMC asks that the public does not wait to receive urgent or emergency care.

  • DCMC Clinic and Rehabilitation Services: Clinicians and rehab specialists are available for patients at all locations, especially for patients needing to manage health conditions. Patients can expect the following adjustments:
    • Anyone entering a DCMC facility is required to wear a mask at all times. Special considerations will be made for patients with medical reasons preventing use of a mask.
    • Everyone will be invited to clean their hands upon arrival and before leaving the care area.
    • Reception lounges are set up to follow social distancing guidelines and are cleaned frequently with disinfectants that kill the COVID-19 virus and other potentially harmful organisms.
    • Complimentary beverages will no longer be offered in any locations.
    • Staggered appointment times encourage social distancing, reduce traffic and create safe spaces.

  • Alternatives to In-Person Visits: For the safety of all, consider using an alternative means of communication for non-emergency consultations. DCMC staff  will listen to your concerns and work to get you needed services.
    • Call (920) 743-5566.
    • Telemedicine video or phone visits safely connect patients with their clinicians.
    • Patients are invited to contact their clinician with questions by using their secure online portal. (mydoorcountyhealth.org)

  • COVID-19 Screening: If you think you have been exposed to COVID-19 do not hesitate to contact DCMC about screening.
    • Call the DCMC COVID-19 Hotline at (920) 746-3700. Open 7 days a week from 8 AM to 4:30 PM. For other times, please call Prevea After Hours at (877) 746-0003.
    • Log into or set up a profile on your DCMC Patient Portal (mydoorcountyhealth.org) to schedule a virtual visit in the comfort of your own home with a Nurse Practitioner through a computer or mobile device.

Visitor restrictions are still in place and apply to anyone coming to a DCMC facility. Each patient care area has its own guidelines within those restrictions. Please contact your clinician's office for answers to your questions regarding visitor restrictions.

Visit Door County Medical Center with Confidence

Door County Medical Center ClinicAll DCMC locations have taken extensive measures to guard against any spread of the COVID-19 virus. They include:

  • The use of personal protective equipment, especially masks and eye protection
  • Thorough and repeated cleaning and sanitizing of work and public areas
  • Social distancing

DCMC staff and management continue to monitor information from the Wisconsin Department of Health Services and the federal Centers for Disease Control and Prevention (CDC) for up-to-the-minute guidance on best practices in dealing with the COVID-19 pandemic.

Keeping everyone safe requires continued understanding, patience and cooperation during this unprecedented world public health emergency. For more information, visit www.dcmedical.org.

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