Professional Research Consultants Recognizes Industry’s Best
Door County Medical Center Inpatient Services recently received The Award of Distinction for Total HCAHPS (the Hospital Consumer Assessment of Healthcare Providers and Systems, otherwise known as Patient Satisfaction Scores) Score and Overall Hospital Rating by national healthcare research leader, Professional Research Consultants, Inc. (PRC). PRC’s highest honor, The Award of Distinction, is awarded to hospitals who earned the highest top box score for key metrics during the 2018 calendar year.
Additionally, Door County Medical Center was recognized as a 4-Star in Emergency Department Services for Overall Quality of Care AND as a 5-Star in Inpatient Medical/Surgical Services for Overall Quality of Care.
The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and/or physician alignment and engagement based on surveys of their patients, employees and physicians.
“It is an honor to recognize Door County Medical Center with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Door County Medical Center has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”
Brian Stephens, DCMC CEO says, “The teams of doctors, nurses, and staff at Door County Medical Center are extremely dedicated to outstanding patient care from the very first interaction through total recovery. These staff members truly live our promise to put patients first in everything we do. We are proud and grateful, and we are looking forward to continuing to serve our community with exceptional patient care.”
To learn more about the 2019 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCCustomResearch.com.
Professional Research Consultants, Inc. (PRC) is a national healthcare market research company. For more than 35 years, PRC has facilitated millions of interviews, delivered insightful reports and provided customized research solutions to hospitals and healthcare organizations. Services measure community perceptions, brand positions, patient experience, physician alignment and engagement, and employee engagement. PRC is also a certified vendor for government-mandated CAHPS surveys and has partnered with more than 400 communities across the U.S. to conduct Community Health Needs Assessments.