Door County Medical Center's DirectCare provides a level of care designed for routine, common illnesses with an intentionally limited menu of services as a way to ensure affordability and accessibility, providing you with a quick and easy way to meet face-to-face with a clinician.
Same-day appointments can be scheduled online, or you can just walk in at 911 Green Bay Rd., Sturgeon Bay at your convenience! This location is ideal for a quick visit to address flu symptoms, a sore throat, sinus issues or ear pain, or even a urinary tract infection (UTI), among other health needs.
Should you choose DirectCare, Urgent Care or the Emergency Room? When choosing which facility to visit, consider the guidelines below.
DirectCare
Walk in or reserve your spot online for convenient same-day, in-person care. DirectCare is for anyone over 12 months old.
- Urinary tract infection
- Rash
- Bug bite
- Low back pain
- Muscle strain
- Shingles
- Pink eye
- Cold or flu
- Sore throat
- Ear pain
- Sinus issues
- Cough
- Gout
Urgent Care
Conditions requiring immediate care, but that are not life-threatening:
- Sprains
- Earaches
- Cold or flu
- Cut requiring stitches
- Mild asthma
- Urinary tract infection
- Broken bone with intact skin
Learn more about Urgent Care
Emergency Care
Conditions requiring immediate care, that are life or limb-threatening:
- Chest pain
- Facial drooping
- Sudden numbness or weakness in arm or leg
- Uncontrolled bleeding
- Head or eye injuries
- Major fracture with broken skin
Learn more about Emergency Care
Quick, Convenient, Affordable
While DirectCare is not a replacement for your Primary Care Provider, it is an option for a minor, non-emergency medical concern that may require an in-person visit with a healthcare professional. It's a great place to start, and should you require a higher level of care, you'll be able to get that process going right from DirectCare.
DirectCare also offers on site point-of-care testing—basic tests that provide rapid results for immediate medical decisions.
Available point-of-care tests include:
- Urine dipstick
- Pregnancy
- Covid
- Flu
- Rapid strep
Procedures and labs that are not available at DirectCare include: X-rays, stitches, and laboratory tests that require blood draws. Additionally, DirectCare is not available for children under 12 months of age.
All visits will be available at a flat rate of $99—a DirectPay bundled rate for patients looking to pay at time of service that includes the office visit and any point-of-care testing. Patients also have the option to bill their insurance at the DCMC standard visit rate, including Medicare and Medicaid.