Patient Financial Services

You can make a payment online, at a reception desk at any of our locations, through the mail, or over the phone.

Estimate Your Cost Now

When you enter some basic information about yourself and the services you need, we will generate a sample bill using historical data - and then we will apply your estimated insurance benefits as well. We combine this data in order to give you an accurate estimate of the cost you will be responsible for.

Get Started

DCMC Cost Estimator
Pay Online

You can make an online payment through our third-party payment processor. You will be taken to a different site to complete your payment.

Mail Your Payment

You can mail your payment with a check.

Door County Medical Center
Attn: Patient Financial Services
323 South 18th Ave
Sturgeon Bay, WI 54235
Pay In Person or By Phone

We accept cash, check, credit, and debit card payments.

Door County Medical Center
323 S 18th Avenue
Sturgeon Bay, WI 54235
Cherry Point Mall Location
By Appointment Only
1300 Egg Harbor Rd, Suite 140
Sturgeon Bay, WI 54235
Local (920) 746-3502
Toll-free (800) 522-8919

New We are excited to announce that in our continued partnership with RevSpring, DCMC is now offering a broad range of billing enhancements. Learn more

Insurance Information and Price Transparency

Patient Financial Services will submit your claim to your insurance carrier, provided you have provided us with the name and policy number of your insurance. Deductibles, co-insurance, and non-covered balances not paid by your insurance will be your responsibility and receipt is expected within 30 days. If you cannot pay or have questions regarding your bill, please contact Customer Service at 920-746-3502.

For information that would help you estimate the cost of your care or the amount you might owe for your care, please contact our patient financial services staff at 920-746-3502 or use our online estimator to estimate your cost now. To help our patients better understand healthcare services, the cost of their care, and comparison shop between hospitals, additional information is available at

CMS requires each hospital to post on its website a machine readable digital file containing the standard charges for all items and services provided by the hospital along with negotiated charges. This file is available below. To see our 300 shoppable services please use our online estimator tool and the link is provided above.

Charge Master (Delimited File)

Health Insurance Plans
Door County Medical Center accepts health insurance plans by the following providers:*
  • Aetna (First Health, Coventry)
  • Anthem Blue Cross and Blue Shield
  • Arise Health Plan
  • Care Wisconsin First, Inc.
  • Children's Community Health Plan
  • Cigna Health and Life Insurance Company
  • Common Ground Healthcare Cooperative/Common Ground Envision
  • Department of Veterans Affairs - Veterans Health Administration (VHA) - VA Choice
  • Group Health Cooperative of Eau Claire
  • Health Payment Systems, Inc.
  • Humana WI Health Organizaiton & Health Value Management
  • Independent Care (iCare)
  • Lakeland Care District
  • Molina (Molina Medicaid, Molina Marketplace, Molina Medicare Options)
  • Multiplan, Inc./Health EOS
  • Network Health Plan
  • Network Health Plan (Near Site Health Services)
  • Prevea 360/Dean Health Plan
  • Security Health Plan
  • Tricare (partnered with Humana Military as of 1/1/18)
  • Trilogy Health Solutions, Inc.
  • TriWest Healthcare Alliance Corporation
  • United Health Care
  • WEA Insurance Corporation
  • Wisconsin Physicians Service Insurance Corporation

*Some plan exclusions may apply. Subject to change without notice. DCMC may not be considered in-network for all networks or plans by the insurers above, please contact patient financial services to confirm that the plan design by your employer is included.

No Surprise Act Notice

No Surprise Act from CMS requires that all facilities post the below notice to its patients. This act is intended to eliminate surprise bills for patients and to increase cost awareness for patients. To find additional information please visit the CMS website at or contact our Patient Financial Services team at (920) 746-3502.

No Surprise Act Notice

Financial Assistance

At Door County Medical Center, we believe that excellent medical care should be available to all individuals, regardless of their financial situation. We offer financial assistance to those who qualify. Our dedicated financial counselors are available to assist you in understanding our program and completing an application.

Eligibility Requirements

In order to determine the level of financial assistance available we look at family size, income and assets. Recent changes to your financial state are also taken into consideration. Our general guidelines indicate which level you may be eligible for.

Financial Assistance is available to the insured, underinsured as well as those with health insurance exemptions.

How Can I Apply?

In order to apply for financial assistance you generally need to complete our Financial Assistance Application and provide supporting documentation as detailed in our Financial Assistance Policy.

If you need assistance completing the Financial Assistance Application, our financial counselors are available to help you. Please call 920-743-5566 to speak with a financial counselor. Applications are available at all Door County Medical Center registration desks and Financial Counselors.

What types of supporting documentation will I need to provide?
  • Previous year’s tax return
  • Pay Stubs
  • Bank statements or retirement account statements
Important links regarding Financial Assistance Community Care

Billing Questions? We're Here to help!

Retype the numbers below:
 Security code