Billing & Payments

You can make a payment online, at a reception desk at any of our locations, through the mail, or over the phone.

Pay Online

You can make an online payment through our third-party payment processor. You will be taken to a different site to complete your payment.

Pay In Person or By Phone

We accept cash, check, credit, and debit card payments.

Door County Medical Center
323 S 18th Avenue
Sturgeon Bay, WI 54235
Cherry Point Mall Location
1300 Egg Harbor Rd, Suite 111
Sturgeon Bay, WI 54235
Local (920) 746-3502
Toll-free (800) 522-8919
Mail Your Payment

You can mail your payment with a check.

Door County Medical Center
Attn: Patient Financial Services
323 South 18th Ave
Sturgeon Bay, WI 54235

Insurance Information and Cost Estimates

Patient Financial Services will submit your claim to your insurance carrier, provided you have provided us with the name and policy number of your insurance. Deductibles, co-insurance, and non-covered balances not paid by your insurance will be your responsibility and receipt is expected within 30 days. If you cannot pay or have questions regarding your bill, please contact Customer Service at 920-743-5566. To learn more about the services that go into your care and how those services contribute to the charges you might see on your bill, or in a report from your insurance company, please visit Wisconsin PricePoint.

Financial Assistance

At Door County Medical Center, we believe that excellent medical care should be available to all individuals, regardless of their financial situation. We offer financial assistance to those who qualify. Our dedicated financial counselors are available to assist you in understanding our program and completing an application.

Eligibility Requirements

In order to determine the level of financial assistance available we look at family size, income and assets. Recent changes to your financial state are also taken into consideration. Our general guidelines indicate which level you may be eligible for.

Financial Assistance is available to the insured, underinsured as well as those with health insurance exemptions.

How Can I Apply?

In order to apply for financial assistance you generally need to complete our Financial Assistance Application and provide supporting documentation as detailed in our Financial Assistance Policy.

If you need assistance completing the Financial Assistance Application, our financial counselors are available to help you. Please call 920-743-5566 to speak with a financial counselor. Applications are available at all Door County Medical Center registration desks and Financial Counselors.

What types of supporting documentation will I need to provide?
  • Previous year’s tax return
  • Pay Stubs
  • Bank statements or retirement account statements
Important links regarding Financial Assistance Community Care